Shipping Policy

Artistic Vibez is committed to deliver your chic, sustainable briefcases to you as efficiently as possible. Please review our shipping policy below for important information about how we process and deliver your orders.

Shipping Methods and Partners

We partner with trusted courier services to ensure your Artistic Vibez products reach you safely and on time. Our shipping partners include:

📦 DHL

📦 UPS

📦 FedEx

Shipping Locations

We offer both domestic (within the United States) and international shipping. Our products are available for delivery worldwide, allowing fashion-forward individuals across the globe to experience the Artistic Vibez difference.

Shipping Times

Please note that all shipping times are estimates and begin from the date of dispatch, not the order date.

1. Domestic (U.S.) Economic Shipping:

✈️ Estimated delivery time: 3-4 business days

2. International Standard Shipping:

✈️ Estimated delivery time: 6-10 business days

3. Order Handling Time:

✈️ We require 1-2 business days to process and prepare your order for shipping

Please note: that these are estimated timeframes and may vary depending on factors such as customs procedures for international orders, weather conditions, or unforeseen circumstances.

Shipping Locations

Artistic Vibez operates from two primary locations:

1. Production Center: Lahore, Pakistan

2. Warehouse: Arkansas, United States

While we typically fulfill U.S. orders from our Arkansas warehouse, during periods of high demand, some U.S. orders may be shipped directly from our production center in Pakistan. This allows us to manage our inventory efficiently and ensure timely delivery of your orders.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your package's progress on the respective courier's website.

International Orders and Customs

For international orders, please be aware that:

1. The recipient is responsible for any customs duties, taxes, or fees imposed by their country.

2. We cannot predict these charges, as they vary by country and order value.

3. To avoid delays, please ensure your address is correct and includes any necessary additional information (such as postal codes or phone numbers) required by your country's postal service.

Shipping Costs

Shipping costs are calculated at checkout based on your location, the shipping method selected, and the weight of your order. For the most accurate shipping costs, please proceed to checkout where you can review all available shipping options and their associated fees.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible at shipping@artisticvibez.com. We'll do our best to accommodate your request, but please note that once an order has been processed for shipping, we may not be able to make changes or cancel the order.

Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit, please contact us at shipping@artisticvibez.com within 48 hours of the expected delivery date. We'll work with our shipping partners to resolve the issue as quickly as possible.

Questions or Concerns?

If you have any questions about our shipping policy or need additional information about your order, please don't hesitate to contact our shipping department at shipping@artisticvibez.com. We're here to help ensure your Artistic Vibez experience is as smooth and satisfying as possible.

Thank you for choosing Artistic Vibez. We appreciate your business and look forward to delivering your exotic briefcase to you soon!